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Executive Profiles

Andy Beamon, SVP of Strategic Innovation for Citizen Services at Maximus Federal

Andy Beamon,

Senior Vice President,

Maximus Federal

Andy Beamon, SVP of Strategic Innovation for Citizen Services at Maximus Federal

Andy Beamon is currently senior vice president of Strategic Innovation for Citizen Services at Maximus Federal, based in Centreville, Virginia. In this role, he manages the development and delivery of Maximus’ “Intelligent Assistant” services to federal agencies. He is described as having “unique experience in implementing congressionally-mandated and agency-mandated programs that deliver services to citizens.”

Beamon has more than 25 years of experience with Global Fortune 100 and large federal agencies, with a proven track record of delivering value added outcomes to his clients. His professional strengths include management consulting, product start-ups, strategic vendor partnerships, program management, robotic process automation, artificial intelligence and digital government, his LinkedIn profile revealed.

Beamon has successfully pioneered and implemented an AI-based “Conversational IVR” to federal agencies for identifying and authenticating citizens, managing interactions seamlessly with the highest levels of customer experience. His efforts led to the replacement of the outdated Federal Agency Interactive Voice Response and Speech Recognition systems.

Beamon has been an SVP at Maximus for the last six years. Before moving to his current employer, he was briefly an SVP and chief business development officer at Navient.

The greater part of Beamon’s career, over 21 years, was spent at Accenture, where he served as a partner. In that role, he led the company’s North America Custom BPO and Federal BPO market units, he recounted.

Beamon obtained his bachelor’s degree in management science from the Virginia Polytechnic Institute and State University.

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Category: Executive Profiles

Tags: Accenture Andy Beamon citizen service innovation Executive Profiles LinkedIn MAXIMUS Navient Virginia Polytechnic Institute and State University