Shankar Rachakonda, Radiant Digital’s CEO, to Introduce Keynote Speaker Dana Chisnell at the POC’s CX Imperative Forum

Dr. Shankar Rachakonda has served as the Chief Executive Officer at Radiant Digital since 2015. In his leadership, he initiated the sponsorship of many forums to explore new technologies to improve citizen experiences and public services. One such forum is the Radiant Digital-sponsored CX Imperative Forum, organized by the Potomac Officers Club.

 

On January 25, 2024, Dr. Rachakonda is set to introduce the CX Imperative Forum’s keynote speaker, Dana Chisnell. The forum discusses streamlining government processes, lessening bureaucratic procedures, and reducing the amount of paperwork for both federal employees and the public.

 

Register for the CX Imperative Forum now. See event details by clicking this link.

 

Who is Dr. Shankar Rachakonda?

 

 

Dr. Shankar Rachakonda boasts over three decades of leadership experience in areas specializing in management, consultancy, and engineering. His previous work assignments include serving as a consultant at Network Solutions, VeriSign, and PriceWaterhouseCoopers, as a manager at Raytheon, and as an engineer at Hughes Information Technology.

 

Before venturing as the Chief Executive Officer at Radiant Digital, Dr. Rachakonda was the Chief Executive Officer at SCI Group for nearly 15 years. This widened his knowledge and skills in the government contracting industry, particularly in providing digital transformation solutions based on the agency’s goals.

 

Dr. Rachakonda earned his bachelor’s degree in mechanical engineering from Jawaharlal Nehru Technological University, a master’s degree in engineering science from Ohio University, and a doctorate degree in engineering from West Virginia University.

 

Also read: Dana Chisnell to Deliver Keynote at the Potomac Officers Club-hosted The CX Imperative Forum

 

Dr. Shankar Rachakonda, Chief Executive Officer at Radiant Digital

 

As the Chief Executive Officer at Radiant Digital, Dr. Shankar Rachakonda leads the company’s growth strategies for the development and delivery of digital transformation solutions to commercial and federal institutions. His leadership saw significant expansion of its operations in North America, India, and the Caribbean.

 

Under his administration, Dr. Rachakonda made key acquisitions to expand the company’s portfolio in global markets in Southeast Asia and domestic potential throughout the United States. He led the acquisition efforts of Singapore-based Compassites Technology Solutions and Florida-based Beacon Systems.

 

Radiant Digital’s digital transformation portfolio under Dr. Shankar Rachakonda’s command

 

 

In GovCon Wire’s Executive Spotlight interview with Dr. Shankar Rachakonda, he emphasizes the big picture in Radiant Digital’s digital transformation portfolio. He focuses on providing organizations with transformative solutions for a better citizen experience through large-scale data management, data analytics, artificial intelligence, and machine learning.

 

Radiant Digital operates its digital transformation portfolio in three primary markets: (1) federal government, (2) state, local, and education (SLED) sector, and (3) commercial markets. His executive management maximizes digital transformation for a more effective engagement among citizens and customers.

 

Related article: Tadgh Smith: Influencing Digital Transformation in Homeland Security

 

Dr. Shankar Rachakonda, Keynote Introducer for The CX Imperative Forum

 

Dr. Shankar Rachakonda is the keynote introducer for Dana Chisnell, Department of Homeland Security’s Executive Director of Customer Experience, at the Potomac Officers Club’s CX Imperative Forum. The event discusses the digital transformation solutions the government is undertaking to revamp citizen experiences to align better with presidential directives.

 

Moreover, Dr. Rachakonda is joined by Jeffery McLaughlin, Radiant Digital’s Senior Vice President, and Victor Udoewa, Centers for Disease Control and Prevention’s Service Design Lead for the Office of Public Health Data, Surveillance, and Technology. They are the forum’s panelists, with Mr. McLaughlin as the moderator.

 

Click here to learn more about how digital transformation solutions can greatly improve federal, state, and local government processes at the Potomac Officers Club’s CX Imperative Forum on January 25, 2024, at Falls Church, Virginia.