Who Are The TriWest Healthcare Alliance Leaders, Founders, & Executives?

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Triwest Healthcare Alliance manages and administers healthcare programs and benefits for the military and veterans. The company provides convenient access to affordable healthcare in communities across the United States. Get to know TriWest Healthcare Alliance leaders, founders, & executives right here.

The Leadership of TriWest Healthcare Alliance

TriWest Healthcare Alliance’s Core Leadership Team (CLT) comprises executives with years of experience in the military and healthcare industries. CLT has extensive professional knowledge and expertise in healthcare operations and management. Here’s a list of TriWest Healthcare Alliance executives.

David J. McIntyre, Jr., President and Chief Executive Officer

David J. McIntyre, Jr. is the President and Chief Executive Officer of TriWest Healthcare Alliance. He is one of the company’s founders and has led the business since 1996. He spearheaded the company’s initiative to provide veterans with access to high-quality healthcare under the Department of Veterans Affairs (VA).

McIntyre is a renowned healthcare professional in policy development, business strategies, and leadership in the government and commercial sectors. Aside from being TriWest Healthcare Alliance CEO, he serves on the Congressional Medal of Honor Foundation Board of Directors and the Fisher House Foundation Board of Trustees.

James Griffith, Chief Network and Administrative Officer

As the Chief Network and Administrative Officer at TriWest Healthcare Alliance, James Griffith manages the enterprise’s operations, improvements, and effectiveness. He ensures that the company’s network development, government contracting, contract modifications, process improvements, and other administrative activities run smoothly.

Griffith was with TriWest Healthcare Alliance for over a decade, first joining the company as the Vice President of eBusiness in 2002. He rejoined the company in 2015 after managing a consulting firm focused on business process optimization. During his tenure, he played a key role in establishing the company’s global leadership position in the healthcare industry.

Elizabeth Kinsley, Chief Financial Officer

As the Chief Financial Officer at TriWest Healthcare Alliance, Elizabeth Kinsley manages financial teams, responsible for accounting, treasury, taxation, claims administration, data management, and other related financial activities. She also serves as the company’s principal contact for external auditors such as McGladrey.

Kinsley is an accomplished financial professional with more than two decades of trusted experience in finance and accounting. She joined TriWest Healthcare Alliance in 1998 and has since assumed increasing responsibilities. From 2005 to 2013, she served as the company’s Senior Vice President of Finance.

Julie A. Townsend, Chief Planning and Implementation Officer

Juli A. Townsend is the Chief Planning and Implementation Officer at TriWest Healthcare Alliance. She oversees the company’s strategic planning and operational activities for market research, business development, and performance improvement programs. She has been with the company’s TriWest leadership team since 2001.

Previously, Townsend has served as an executive director for different managed care organizations and administrations for hospitals across the United States. In addition to serving as the Chief Planning and Implementation Officer, she is an adjunct professor at George Washington University.

James L. Robbins, M.D., Chief Medical Officer

Dr. James Robbins is responsible for TriWest Healthcare Alliance’s medical programs and initiatives. As the Chief Medical Officer, he oversees various systems for clinical quality, telemedicine, medical management, and behavioral health. He joined the company as a Medical Director in 2016 and has since assumed different senior leadership roles.

Before coming to TriWest Healthcare Alliance, Dr. Robbins served as the Chief Medical Officer for Veterans Integrated Service Networks 18, where he built an extensive portfolio in the VA healthcare system. His earlier career included being the Chief of Staff at Sam Rayburn Memorial Veterans Center and a Staff Physician at the Veterans Administration.

Donna Hoffmeier, Senior Vice President of Strategic Communications and Advocacy

Donna Hoffmeier is the Senior Vice President of Strategic Communications and Advocacy at TriWest Healthcare Alliance. She is responsible for the company’s various VA experience programs under Community Care programs, where she works closely with Congress members and several veteran and military service organizations.

Before joining TriWest Healthcare Alliance, Hoffmeier worked as a staff member on the Armed Services Committee of the United States House of Representatives and as an active duty officer in the U.S. Navy. Her work involved working for veteran communities, leading VA-focused initiatives and solutions across the U.S.

Jeanne Ong, Vice President of Human Capital

Jeanne Ong serves as the Vice President of Human Capital at TriWest Healthcare Alliance, leading a team of professionals in recruitment, training, employee relations, and other related sectors. She works closely with the senior and executive leadership to create, implement, and monitor company-wide requirements for contract standards.

Ong joined TriWest Healthcare Alliance in 2003 and served in different human capital leadership positions, such as the Employee Relations Manager and Director of Organizational and Talent Effectiveness. Before coming to the company, she held increasing responsibilities for human capital in different companies for more than two decades.

(Above Executive Photos from TriWest Healthcare Alliance Official Website)

About TriWest Healthcare Alliance

Image from TriWest Healthcare Alliance on LinkedIn

TriWest Healthcare Alliance serves the military and veteran communities by offering management services for health benefits under the Department of Defense (DoD) and the Department of Veterans Affairs (VA). Established in 1996, the company has secured several government contracts and has won numerous prestigious awards, such as

• #1 Top Large Private Company in the 2022 Arizona Corporate Excellence from the Phoenix Business Journal
• 2022 HIRE Vets Medallion Award from the U.S. Department of Labor
• 2022 “Center of Excellence” Recertification from BenchmarkPortal for Superior Customer Service
• 2022 Arizona’s Most Admired Companies
• 2022 Best of the Best Top Veteran-Friendly Companies from the U.S. Veterans Magazine

What are the government contracts of TriWest Healthcare Alliance?

TriWest Healthcare Alliance’s most notable contract for the federal government was administering DoD’s TRICARE program for 17 years. In 2013, the company also secured a contract for community care support under VA and was later expanded to cover VA’s Community Care Network Regions 4 and 5 contracts in 2014.

More recently, DoD awarded TriWest Healthcare Alliance to provide managed care support for the next-generation TRICARE program in the West Region, covering 26 states.

Who runs TriWest?

TriWest Healthcare Alliance is managed by President and Chief Executive Officer David J. McIntyre Jr. He oversees the overall operations of military and veterans’ healthcare systems and meets their medical and customer service needs. He ensures that the company enacts its core values, namely

• Teamwork
• Respect
• Integrity
• Work Ethic
• Excellence
• Service
• Trust

How many employees does TriWest have?

TriWest Healthcare Alliance has approximately 1,700 employees. The company headquarters is located in Phoenix, Arizona, and has an annual revenue of $1.4 billion

TriWest Healthcare Alliance: “Whatever It Takes”

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TriWest Healthcare Alliance leaders, founders, & executives have improved access to healthcare systems in veteran communities across the United States. The company will do whatever it takes to provide the highest-quality health services and solutions.