Brad Freathy, Vice President of Global Service Operations and Digital Transformation at Verizon

Brad Freathy is the vice president of global service operations and digital transformation at Verizon, working out of the Raleigh-Durham-Chapel Hill area in North Carolina. He brings a “unique perspective as a seller, supplier and user of networks and professional services to a wide variety of customers” ranging from Fortune 500 to small-medium businesses, according to his LinkedIn profile.

Freathy’s specialties include strategic leadership, sales, sales engineering, large commercial project implementation, telecom managed services, financial management, data science, machine learning, business process outsourcing, global network operations and managed security services.

Freathy has been leading Verizon’s business group service assurance operations for almost five years. In his current role, he has successfully led a multi-year, back-office transformation effort involving 12,000 personnel with the objective of reducing operating expenses by 10 percent and improving customer experience, his profile reveals.

Before joining his current employer, Freathy was briefly the vice president of enterprise solutions strategic sales at Charter Communications. That role saw him meeting aggressive revenue growth targets to capture market share and expand the role of the company in enterprise information technology. 

Earlier in his career, he served as vice president of enterprise sales, solutions engineering and operations at Bright House Networks. That role saw him leading the company’s enterprise solutions business, delivering 20 percent year-on-year revenue growth.

Freathy earned his bachelor’s degree in electrical engineering degree in digital systems and technology from Florida State University. He later earned his master’s degree in data networking, computing architecture and machine learning from the same institution.