CGI Lands Prime Spot on State Department’s GSS 2.0 IDIQ

The Department of State has selected CGI as a prime contractor on the Global Support Strategy for Overseas Consular Support Services 2.0 multiple-awars indefinite-delivery/indefinite-quantity contract.

A total of three contract awardees may compete for task orders for the $3.3B-ceiling GSS 2.0 contract, which has a one-year base period of performance and nine one-year option periods, CGI said Monday.

“Our team is proud to extend our relationship with the Department of State, Bureau of Consular Affairs, using our international experience and performance-driven management approach to help them serve foreign customers and provide national information security through the visa process,” said Kenyon Wells, senior vice president at CGI.

GSS 2.0 is a follow-on contract to the current GSS Program. Under the original contract, CGI provided support services to help the Bureau of Consular Affairs process non-immigrant and immigrant visa applications at U.S. embassies and consulates in more than 70 countries. 

The bureau is responsible for administering laws, formulating regulations and implementing policies on all matters related to consular services and immigration.

The new contract's scope of services includes a website, information services and appointment scheduling, biometric data collection, greeter services and document delivery services.

"We look forward to continuing to deliver a successful customer experience, enabling transparency and visibility throughout the entire visa application process as customer, agency and technology needs change, Wells added.

CGI is a professional services provider that specializes in information technology and digital transformation. The company provides strategic IT, business consulting, system integration, managed IT, business process services and intellectual property solutions.