Booz Allen Receives $1.1B Benefits Processing Task From VA

Booz Allen Hamilton has secured a $1.1 billion task order to help with the Department of Veterans Affairs’ benefits processing and management efforts. The award was made under the Transformation Twenty-one Total Technology contract. 

Work for the task will further the VA’s benefits integration initiative, which aims to expand and reuse technologies used with the Veteran Benefits Management System.

In particular, services provided under the task are expected to increase the efficiency of technology systems within the Veterans Benefits Administration and the National Cemetery Administration, FedScoop reported Thursday.

The awarding of the task builds on the agency’s ongoing efforts to modernize its benefits system following the passing of legislation in 2017 codifying systems improvement.

In March, the VA awarded Accenture Federal Services a contract to create a digital platform in order to modernize how it administers education benefits under the GI Bill.

The digital GI Bill platform is being built to ease communication between VA, veterans and the schools that they are enrolled in.

According to an agency announcement, the platform will enable VA staff to communicate with GI Bill beneficiaries via call, email, text and chat. It will also allow the Veterans Benefits Administration to gain easier access to beneficiary records and immediately respond to questions from colleges and universities.