CallTower to Offer Conferencing Solutions Through Government-Wide GSA Schedule

Telecommunications company CallTower and its federal market partner, Team Consulting Inc., have secured a spot on the General Services Administration Schedule.

The GSA Schedule is a government-wide contract intended to simplify agencies’ procurement of commercial products and services, CallTower said Tuesday.

Using the long-term contract, CallTower’s potential government customers can save time by using the GSA’s pre-negotiated pricing, simplified offering categorizations and Special Item Number coding. 

William Rubio, CallTower’s chief revenue officer, said that the award will give many organizations access to the company’s voice-enabled unified communications-as-a-service and contact center-as-a-service solutions.

“We are incredibly excited to be awarded a GSA schedule in order to provide our government customers with a smooth and streamlined purchasing experience,” Rubio added.

CallTower said that it was recently recognized by Frost & Sullivan, a market research firm, as a leader in the UCaaS market.

The company said it also offers Microsoft Teams direct routing for GCC High, a cloud environment designed to meet the Department of Defense’s stringent security requirements for controlled unclassified information.

According to CallTower, users of Microsoft 365 GCC High environments can now add voice and audio conferencing to their systems to fully unlock the benefits of a digital workplace.

TCI CEO Bruce Hargrave said that GCC High direct conferencing will help federal customers meet the zero trust directives of the White House’s Office of Management and Budget. 

Zero trust is a modern security architecture and is a key element of President Joe Biden’s May 2021 executive order on modernizing federal cybersecurity.