ICF Secures Homeland Security Department Task Order to Modernize ICE Systems

Consulting services provider ICF announced that it has received a $36 million task order from the Department of Homeland Security’s Office of Human Capital to upgrade Immigration and Customs Enforcement’s human resources systems.

DHS awarded the task order in the third quarter of 2023 under the potential five-year Scalable Ways to Implement Flexible Tasks indefinite-delivery/indefinite-quantity contract, ICF said Monday.

The company is expected to use ServiceNow’s low-code HR Service Delivery module to build an enterprise-wide solution for ICE. According to ICF, it will also provide its expertise in human capital and workforce services to enhance agency employees’ recruitment and career progression.

The task order supports the White House’s Women in Law Enforcement initiative, for which the company said it plans to utilize its diversity, equity, inclusion and accessibility expertise.

ICF recently received a $32 million SWIFT task order to modernize ICE’s homeland security investigation systems.

SWIFT is a contract to modernize ICE’s technology delivery.