Lumen Secures $223M DISA Voice Communications Services Contract

The Defense Information Systems Agency has selected Lumen Technologies to provide the Department of Defense with secure voice communications services under a $223 million contract. 

Lumen offers a cloud-based voice and audio-conferencing system designed to provide warfighters with modern communications tools that allow them to be connected at any location.

Contract work supports the DOD’s network modernization efforts aimed at ensuring mission success and its transition to a hybrid workforce. The services meet DOD Impact Level 5 security standards, Lumen Technologies said.

According to the company, the voice-over-internet-protocol system will also enable the switch from the analog 911 infrastructure to a next-generation 911 system at military bases. Unlike the traditional 911 system, the Lumen NG911 platform is built to provide a more accurate caller location for faster response times. The platform also has the capability to receive pictures and videos from callers. 

The award has a one-year base period and three one-year and one six-month option periods. Lumen secured the contract under the General Services Administration’s 15-year, $50 billion Enterprise Infrastructure Solutions program. The company selected Tyto Government Solutions as a subcontractor to meet contract requirements.

Lumen won the award after it received a potential $1.5 billion indefinite-delivery/indefinite-quantity contract from DISA in 2022 to deliver network transport and communications services in the U.S. Indo-Pacific Command area of responsibility. The service includes enabling data, imagery, video and voice communications in support of the U.S. national security objectives in the Asia-Pacific region.