CACI NSS Team Secures $5.7B Air Force Department EITaaS Wave 1 BPA
Under Wave 1, the industry team will provide improved and consolidated service desks for over 700,000 users worldwide. The effort will expand from the Air Force’s initial EITaaS risk reduction effort.
Lauren Knausenberger, the chief information officer of the Department of the Air Force and a 2022 Wash100 winner, said the organization will receive enterprise IT service management, a single enterprise IT platform, an easy way to enter a trouble ticket and a variety of end-user devices.
Work will be primarily performed in Chantilly, Virginia, and is expected to be completed by Aug. 29, 2032. The industry team outbid three other competitors to secure the contract, FedScoop reported Wednesday.
Through Wave 1, the Air Force hopes to use analytics and other tools to identify and proactively resolve enterprise IT issues.
Speaking at the Potomac Officers Club’s 2022 Air Force Summit, Knausenberger said the scope of the EITaaS program Wave 2 is still being finalized. She noted that Wave 2 will include base infrastructure overhaul services for around 30 bases.
The Wash100 winner also shared that funding for the program will come as contractors prove that next-generation IT offerings can significantly improve the Air Force’s operations.
Category: Future Trends
Tags: blanket purchase agreement CACI contract award Department of the Air Force Enterprise IT as a Service FedScoop Future Trends IT services Lauren Knausenberger